As recruitment specialists, we at Beyond The Book are constantly working to raise the standards in recruitment, for the good of all! It can and should be a positive, enjoyable process but sadly often it isn’t. We believe that it is only when everyone involved plays their part in raising the standards, that things will get better.
So, on the employer side, what's going wrong, and how can hiring managers and businesses make a tangible difference?
The Importance of Communication
A significant frustration for candidates is applying for a job and then hearing nothing back or only receiving an automated rejection. We have all been in a recruitment process at some time in our careers, and so employers should be able to empathise.
Our advice: Regardless of whether a candidate is a perfect fit or not, every single person who applies for your advertised role deserves a timely response. Even a simple, polite acknowledgment or rejection can significantly enhance their experience and reflect positively on your employer brand. In today's competitive landscape, candidate experience is paramount.
Crafting Clear and Accurate Job Descriptions
It's disheartening for candidates to go through an interview process only to discover the role is completely different from what was advertised. This wastes everyone's time and damages your reputation.
Our advice: Before you advertise, work closely with your team and, if applicable, your recruitment partner, to clearly define the role and its requirements. Create a detailed, realistic and accurate role profile. This precision will not only attract the right calibre of candidates but also set clear expectations from the outset, leading to a much more efficient and successful hiring process.
Professional Courtesy and Feedback
"Ghosting" isn't just a candidate issue; it's a mutual frustration. If a candidate takes the time to apply for a role and attend an interview, they deserve a response and, where possible, constructive feedback.
Our advice: Prioritise giving timely feedback to all candidates who interview with you, even if it's simply to inform them they haven't been successful. It shows respect for their time and effort. Conversely, if a candidate chooses to withdraw or isn't moving forward, ensure your internal processes allow for prompt communication back to them.
We understand that managing a recruitment process effectively can be time-consuming. However, if your business lacks the internal process, time, or specific knowledge to facilitate a comprehensive recruitment journey, please do consider reaching out to a trusted recruitment partner (yes, we can be trusted!). We can alleviate the pain and stress, ensuring a smooth and professional experience for both you and your candidates. Ultimately, this elevates your employer brand, helping you to be viewed as an employer who truly cares about doing things right in this chaotic market.
