Latest jobs in Client Services and Delivery
Agency Senior Account Manager / Account Manager
£30,000 - £40,000
Are you an agency Senior Account Manager, with healthcare/pharma experience, looking to put down roots in Oxfordshire within a secure and thriving agency? If you are at Account Manager level and looking for a career opportunity, we want to hear from you too! This role is £30k - £40k DOE and can be 4 or 5 days per week, with flex around working 2 or 3 days from home per week.Our ClientOur client is a well-established, successful agency, based in Oxfordshire, and specialising in B2B healthcare for global markets. They work very closely with some of the biggest brands in the pharma sector, delighting their clients by leveraging their knowledge and experience to deliver winning brand solutions, product campaigns, iPad presentations, websites, print adverts, mailers and more.This busy agency has had vast growth over the last year, and with the potential for further expansion, there are plenty of opportunities for career development to match.With stylish, modern offices, their workspace is easy to reach from all parts of Oxfordshire and Buckinghamshire, and with the added bonus of free on-site parking.The RoleDue to some recent business wins, a Senior Account Manager opportunity has arisen to work as part of a highly creative, collaborative and talented team. Producing work of the highest standard, this role involves overseeing some of the agency's biggest accounts. You will be responsible for the strategy and development of your clients, using your industry knowledge and expertise to influence stakeholders from manager to director level. You will also be a hands-on account contact, playing a focal point between the client and creative team, scoping projects, project managing briefs through the creative and junior client service teams, budget management, status reporting, and file organisation.This is an exciting opportunity to also be a voice at the table; providing creative and strategic input where appropriate as well as issue identification and problem-solving throughout the project life-cycle.About YouYou will be successful in this Senior Account Manager role if you:Have a minimum of 5 year's previous agency experienceAre degree educated (or equivalent)Have demonstrable experience with research and strategyHave managed Stakeholders at all levelsHave experience with the scoping, planning and delegation of large scale projects and campaignsAre a natural multi-tasker who stays cool-headed under pressureAre a big thinker, who isn't afraid to ask questions or challenge the briefIdeally, come from a pharma / healthcare comms background, or at least have an interest in pursuing a career in this sectorIdeally a driver and happy to journey to client meetings across the country when appropriateYou appreciate the importance of detail and well-proofed work!If you'd like to apply for this Senior Account Manager role, please send your CV to us asap, or call us to chat it through further - there's plenty more to tell you!
Project Manager **SORRY, ON HOLD**
£28,000 - £32,000
Are you a self-motivated Project Manager come Studio manager, who has solid experience managing and delivering multi-faceted digital projects, inclusive of websites, apps and online services? If you're looking for ownership of a role and autonomy in a successful digital start-up agency, please read on!Our ClientBased in newly refurbed offices in the budding Jewellery Quarter of Birmingham, this digital and innovation company prides itself on being fresh thinkers and doers. They see themselves as a strategic partner to their clients, delivering exceptional multi-platform user experiences, unafraid to challenge the brief and status quo, to create the best audience engagement.They root themselves in their client team, reviewing, analysing and improving on existing digital products by looking at the user experience and how this can be streamlined to provide a better service for their customers/audience. They do this by providing design sprints for the clients, inclusive of workshops (embedded in the client site or in the agency's well-equipped offices) and through intense designing, revising, testing inclusive of user stories, personas, and rapid prototyping to produce a high fidelity prototype. They work with some notable names across an array of sectors from SME's to large enterprises.With 2 years under their belt, this agency is going from strength to strength, growing in reputation and notability due to their hard work and dedication to their clients and work they do.The RoleIn a team full of Designers, you will be the person responsible for all things organisation and delivery. Your day to day will consist of preparing strategic proposals, quotes, briefs, internal schedules and project timelines. Co-ordinating the team of their daily projects, liaising with the client on briefs and delivering on projects on time and in full. Projects could range from strategic design concepts to production quality design hand-over. You will be the engine room on the agency, ensuring everything is churning away, keeping the team motivated, stakeholders updated and projects on track.You will utilise your agency experience to set up new and innovative processes and practises to keep the agency progressing forward. You will be quick on your feet and a natural problem solver; always thinking about the biggest picture to provide the best output.This is an exciting chance to join an agency in its infancy, to create a legacy for yourself and the agency and to develop from the ground up.About youYou will be a great candidate for this position if you:Have 3+ years of agency experience in either a client service, project management or studio management positionHave digital experience managing and delivering complex UI / UX projects (websites, apps, and online services)Pride yourself in your organisational and project management skills, from brief, execution to deliveryAre a natural people person, who will win the hearts and minds of clients and team alikeAre proficient with all aspects of Microsoft Office packagesCan work quickly and efficiently as part of a team, or autonomously, with little supervisionIf you're organised, entrepreneurial, strategic and want a position where you can make an impact rather than just being a cog in a wheel, I want to hear from you!
Account Executive **SORRY, ON HOLD**
£20,000 - £24,000
Are you an integrated Account Executive, with a bias for digital projects, looking for your next career move in a well respected and thriving agency where you can work with a wonderful team on some big household names. If yes, then please read on!Our ClientOur client is an award-winning, full-service agency based in the beautiful West Midlands countryside. They have the perfect mix of talent, creativity, and positive culture, servicing their clients through their integrated offering, from Creative, Branding, Digital, Social and PR.With a broad range of clients across fashion, retail and automotive, this ever-growing and collaborative agency, is on the lookout for a new team member to join their warm and welcoming client service team where hard-work, creativity, and social fit are of equal importance.The RoleDue to recent business wins, our client is looking for an Account Executive to join the project team for one of their big automotive accounts. This role will be responsible for managing mostly digital and web-based projects, independently working on multiple client briefs end to end. The role will include day-to-day client liaison, project management of briefs through the creative and digital teams, asset and website management, status reporting through a CRM system, file organisation and budget management.This is an exciting opportunity, to be exposed to some big brands, in a well-regarded and supportive team with lots of opportunity for training and progression, enabling you to be at the top of your game in no time.About YouYou will be successful in this Account Executive role if you:Have a minimum of 1 year's agency experienceAre a natural people person who can win the hearts of your team and clients alikeHave demonstrable experience working on digital projects, as well as exposure to print and designAre a team player, and happy supporting your colleagues as well as managing creativesAre self-motivated and confidentAre a highly organised multi-tasker, who can spin many plates and still remain calm under pressureIdeally a driver due to the location of the agencyIf this sounds like the opportunity for you, please get in touch today!
Business Development Manager **SORRY, ON HOLD**
£30,000 to £50,000
*REMOTE OR PART REMOTE*Are you an experienced Business Development Manager, with experience and success selling and marketing creative services? We have an opportunity to work for an integrated and digital agency in a business development capacity that will encompass strategy and implementation through social media, marketing, cold calling, networking, and events.Anyone interested must have experience in such a 360 business development role. The position can be fully or part remote, with visits to the South East when required. Plenty more details to talk through, so do get in touch!
Agency Account Manager **SORRY, ON HOLD**
Are you an agency Account Manager looking for a fresh challenge? If the perfect next step in your career needs to include the security of a well-established and thriving agency, a variety of big brands to work with, and an agency that is serious about your career development, then please keep reading and get in touch asap!Our ClientThis well-established leading creative consultancy is independently owned and specialises in Reporting, Sustainability, Employee, Digital and Brand communications. They operate from offices in London, Edinburgh, Birmingham, Bicester, Manchester, and Dubai.With over 400 clients across a diverse range of sectors, they provide exceptional opportunities for career-driven, passionate people who want to affect positive change. We have placed a number of people with this agency over the years, who have all been very happy.They offer a wonderful company culture with a focus on your overall well-being, and a commitment to ensuring you are supported at work and included in various fitness and social challenges and events, in addition to a great list of company benefits!This particular role is based in central Birmingham.The RoleThe role of the Account Manager is to work across a diverse portfolio of clients, delivering integrated and strategic corporate communications. Specialising in Annual Reporting, the Account Manager works with their print, digital, design, brand and specialist teams to deliver creative and innovative solutions. The role involves taking briefs, briefing creative teams, project management of multiple projects, client meetings, preparing costs and involving, and quickly establishing yourself as the clients’ go-to, brilliant Account Manager. You’ll be working in a well-structured team, where everyone plays to their strengths and within a slick process framework.About YouYou’ll thrive in this role if you are an experienced Account Manager, looking to move into a Senior Account Manager role and love nothing more than impressing your clients with your organisation, proactiveness, can-do attitude and knowledge/appreciation for great design and project management. You don’t need to come with Annual Reporting experience, although it is desirable. What is important, is your passion and experience in agency Account Management, with strong offline experience in particular.If you’d like to apply for this Account Manager role, please send your CV to us asap!